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NETWORK
SUPPORT SERVICES
PROACTIVE
ON-SITE SERVICES
Based upon a proactive schedule of on-site maintenance, the following
program offerings provide varying degrees of service designed to manage
your network and computers; large or small, simple or complex. Clients
that sign up for any of these programs enjoy the following benefits:
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Dedicated Network Consultant |
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Free diagnostic phone support |
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Monthly On-site service |
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Virus alert notifications |
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One hour response |
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Monthly network checkup |
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Priority on-site response |
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Network documentation |
Value
Club
Our most affordable service designed especially for smaller businesses
with simple networks. This expert computer consultant will perform
monthly maintenance checkups, assist with workstation issues and provide
recommendations for hardware/software needs. |
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IT
Manager
A Senior Network Consultant is assigned to your account as your very
own IT Manager. Your IT Manager meets with you and your staff on a
regular basis and provides the guidance and technical leadership for
any small growing company. |
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Corporate
Administrator
For organizations that face ongoing computer issues on a weekly basis.
A Network Administrator is assigned to your company weekly to take
care of computer issues and to proactively manage your network. Very
proactive, very effective.
Combined with our IT Manager service is the ultimate way to
have your full-time network at a part-time cost. |
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REMOTE
SERVICES
These services are a perfect complement to our on-site services that provide
the most cost-effective means to manage a network - regardless of size
or complexity.
Virtual
Network Management
On a weekly basis an expert network consultant will access your file
server remotely to perform a "health check-up." We review all event
logs for errors relating to data backups, disk utilization, virus
attacks and collect critical performance data. |
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7x24
Monitoring
For companies that have multiple locations and need immediate attention
if communications are lost. This service monitors all servers, routers,
switches and any other SNMP device. |
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